Privacy Policy

    Last updated: 13th September, 2024

    At Eastside Horse Riding Academy (also known as Eastside Riding Academy, “we”, “our”, “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, https://eastsideriding.com.au, including subdomains such as news.eastsideriding.com.au, or use our services.

    1. Information We Collect

    We collect information from you in the following ways:

    • Personal Information: We may collect personal information such as your name, email address, phone number, and other contact details when you register on our website, make a booking, subscribe to newsletters, or fill out forms.
    • Non-Personal Information: We collect non-personal information such as your browser type, IP address, device type, operating system, and website usage data through cookies and other tracking technologies.
    1. How We Use Your Information

    We may use your personal information for the following purposes:

    • To provide, operate, and maintain our website and services.
    • To process bookings, payments, and other transactions.
    • To improve our website, services, and user experience.
    • To send you updates, newsletters, and marketing communications (you can opt out at any time).
    • To respond to your enquires and provide customer support.
    • To monitor and analyze trends, usage, and activities on our website.
    1. How We Protect Your Information

    We implement appropriate technical and organizational measures to secure your personal information and protect it from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your data.

    1. Cookies and Tracking Technologies

    We use cookies and similar tracking technologies to enhance your browsing experience and to collect data about how you interact with our website. You can control the use of cookies by adjusting your browser settings, but disabling them may affect your ability to use certain features of the website.

    1. Third-Party Disclosure

    We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as necessary to provide our services or comply with the law. We may share non-personal information with trusted third parties, such as Google Analytics, to help us analyze our website traffic, improve our services, or for marketing purposes.

    1. Third-Party Links

    Our website may contain links to third-party websites or services that are not operated by us. Such services include CognitoForms, Bookeo, Google, and others. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

    1. Your Rights

    You have the right to:

    • Access, update, or correct your personal information.
    • Request the deletion of your personal information.
    • Opt-out of receiving marketing communications.
    • Withdraw consent where we are relying on consent to process your data.

    To exercise any of these rights, please contact us at web.developer@eastsideriding.com.au.

    1. Children’s Privacy

    Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

    1. Changes to This Privacy Policy

    We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

    1. Contact Us

    If you have any questions about this Privacy Policy or our data practices, please contact us at:
    Eastside Horse Riding Academy
    web.developer@eastsideriding.com.au
    +61 2 9360 7521
    Pavilion D, Centennial Parklands Equestrian Centre, 114 – 120 Lang Road, Centennial Park, NSW 2021